Terms and Conditions
Last Updated: January 21, 2025
1. Agreement to Terms
By downloading, installing, or using Tolkapp ("the App"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use the App.
2. Service Description
Tolkapp is a document scanning and translation application that provides:
- Document scanning functionality
- Text translation services
- Text-to-speech conversion
- Document storage capabilities
3. Use Limitations and Disclaimers
3.1 Intended Use
The App is designed for general understanding of documents:
- Personal document comprehension
- Informal translation needs
- General understanding of foreign language texts
- Non-critical document scanning and storage
3.2 Non-intended use
Avoid processing highly sensitive information, and always consult a professional for translations of important documents:
- Any documents requiring a certified translation
- Any situation where translation errors could lead to serious consequences
3.3 Translation Accuracy
We do not guarantee 100% accuracy of translations. Translations are provided "as is" and for informational purposes only. Users should not make critical decisions based solely on our translations. Professional translation services should be used for official or important documents.
4. User Accounts
4.1 Account Creation
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must be at least 16 years old to use the App.
4.2 Account Security
- You are responsible for all activities under your account.
- You must notify us immediately of any unauthorized account access.
- We reserve the right to terminate accounts for violations of these terms.
5. User Content
5.1 Content Ownership
- You retain ownership of all documents you upload to the App.
- You grant us a limited license to process your content for providing our services.
5.2 Prohibited Content
You must not upload content that:
- Violates any laws or regulations
- Infringes on intellectual property rights
- Contains malware or harmful code
- Includes inappropriate or offensive material
- Violates others' privacy rights
6. Intellectual Property
6.1 App Ownership
- The App, including all software, features, and content, is our intellectual property.
- You receive a limited, non-transferable license to use the App.
- You may not copy, modify, or create derivative works of the App.
6.2 Trademarks
All trademarks, logos, and service marks are our property. No right to use our trademarks is granted without explicit permission.
7. Privacy and Data Protection
Our Privacy Policy governs the collection and use of your data. We implement privacy by design principles and anonymize all documents before processing.
8. Payment Terms
8.1 Subscription and Fees
- Payment terms for premium features will be clearly displayed.
- All fees are non-refundable unless required by law.
- We reserve the right to modify pricing with notice.
8.2 Cancellation
- You may cancel your subscription at any time.
- No refunds for partial subscription periods.
9. Service Availability and Updates
9.1 Service Availability
We strive for continuous service availability but don't guarantee uninterrupted access. We may perform maintenance or updates that temporarily interrupt service. We are not liable for any service interruptions.
9.2 Updates
We may require you to install updates to continue using the App. App features may change over time, and we reserve the right to modify or discontinue features.
10. Limitation of Liability
10.1 Service Warranty
The App is provided "as is" without warranties of any kind. We do not warrant that the App will be error-free or uninterrupted. We are not responsible for translation accuracy or consequences of using translations.
10.2 Liability Limits
We are not liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid for the App in the last 12 months. These limitations apply to all claims regardless of legal theory.
15. Contact Information
For questions about these terms, contact:
- Email: antonio@tolkapp.com
- Address: Tolkapp, Haparandadam 7-1C, 1013 AK Amsterdam, The Netherlands